10 April, 2020

I know some of the Ex-Pats aren’t signed up with the Smart Traveler Enrollment Program, so I thought I’d post the latest email that the US Embassy has sent out. They’re doing these daily. Much of it is repeated, but there is a little timely information in them.

Health Alert – U.S. Embassy Mexico City, Mexico (April 10, 2020) 

Location:  Mexico 

Event:  Mexico COVID-19 Update (April 10, 2020) 

International commercial flight options currently exist in Mexico.  U.S. citizens who wish to return to the United States should make commercial arrangements as soon as possible unless they are prepared to remain abroad for an indefinite period.  The U.S. government does not anticipate arranging repatriation flights in Mexico at this time. 

The Mexican government declared a national health emergency on March 30 and imposed restrictions on non-essential activities in the public, private, and social sectors until April 30.  Essential activities include medical services and supplies, grocery delivery services and stores, restaurants (for delivery and carry out only), public safety, fundamental economic functions, government social programs, and critical infrastructure.  Schools in Mexico are also closed until April 30.  For more details and for information on state and municipal restrictions, please visit our COVID-19 webpage

Passengers and air crew members arriving at and departing from Mexican airports may be required to fill out health questionnaires and are subject to temperature checks.  Those exhibiting symptoms may be subject to additional health screening and/or quarantine. 

On April 3, Mexican Tourism and Health officials instructed hotels to cancel new and existing reservations and close for non-essential business.  All accommodation services, including hotels, hostels, online platforms, and travel agencies will cease receiving reservations and will reschedule all reservations.  Guests that require accommodation due to essential business activities are permitted to stay in hotels with a maximum occupancy of 15 percent and may be asked to provide an employer letter certifying the nature of their business.  Non-resident foreign citizens currently in hotel accommodation must begin the process of returning home immediately.  If a person starts showing respiratory symptoms, health authorities must be notified immediately.  As a reminder, the U.S. government does not pay for lodging or other expenses incurred due to travel disruptions abroad. 

The Department of State issued a Global Level 4 Health Advisory for COVID-19 on March 19. 

Please watch Ambassador Christopher Landau’s March 31 Virtual Town Hall on the Embassy’s Facebook page to learn about other recommendations for U.S. citizens in Mexico. 

Actions to Take: 


  • For Emergency Assistance for U.S. citizens in Mexico, call 55-8526-2561 from Mexico or 1-844-528-6611 from the United States.
  • The U.S. Embassy in Mexico City is located at: 
    Paseo de la Reforma 305 
    Colonia Cuauhtémoc 
    06500, Ciudad de México 
    Phone: +52-55-5080-2000 
    Fax: +52-55-5080-2005 
    E-Mail: ACSMexicoCity@state.gov  
  • State Department – Consular Affairs: 888-407-4747 or 202-501-4444
  • Enroll in the Smart Traveler Enrollment Program (STEP) to receive Alerts and make it easier to locate you in an emergency.
  • Follow the Department of State on Facebook and Twitter.
  • Follow the U.S. Embassy in Mexico on Facebook and Twitter.
  • Review the Crime and Safety Reports for Mexico.
  • Prepare a contingency plan for emergency situations.  Review the Traveler’s Checklist.
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